Cancel Policy
Order Cancellation Policy
You may request to cancel your order within 2 hours of completing your purchase (Japan Standard Time).
Once 2 hours have passed or the item has been shipped, we are unable to process any cancellation requests.
Difference Between Cancellation and Return
Orders cannot be cancelled after shipment.
If you wish to return an item after receiving it, please refer to our Return & Refund Policy .
Refusal at Customs
If an order is declined at customs due to unpaid import duties or taxes, we cannot accept a cancellation or issue a refund. Thank you for your understanding.
Unacceptable or Abusive Cancellation Behavior
If we identify repeated cancellations or behavior that appears fraudulent or abusive (e.g., placing and cancelling orders repeatedly, misuse of payment services), we may limit or refuse future purchases.
Price Adjustments After Purchase
Prices may vary due to promotions, currency changes, or market fluctuations; however, cancellations cannot be accepted based on any price changes after your order has been confirmed.
Refund Timeline
For orders eligible for cancellation, refunds will be processed within 1–10 business days.
For credit card payments, the refunded amount will appear as a reversal or credit on your card statement rather than a direct cash refund.
The exact processing time depends on your credit card provider.
Contact Us
If you have any questions regarding our cancellation policy, please reach out to us through our Contact Form .